Privacy Policy 

Last Updated: 16/09/2024

RamjiShop-Seller Pvt Ltd ("we," "our," or "us") operates the website www.ramjishop.com and the RamjiShop mobile application (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our Services.

1. Information We Collect

**Personal Information**:  
We collect personal information that you provide directly to us when you use our Services. This may include:
- Name
- Phone number
- Address
- Payment details
- Email address (if applicable)

**Automatically Collected Information**:  
We also collect information about your device and how you use our Services, including:
- IP address
- Device type
- Browser type
- Operating system
- Location data (if allowed by you)
- Browsing behavior (e.g., pages viewed, links clicked)

**Cookies and Tracking Technologies**:  
We use cookies and similar tracking technologies to collect information about your activity on our website. These technologies help us improve the functionality and user experience of our Services.

### 2. How We Use Your Information

We use the information we collect for the following purposes:
- To process and fulfill your orders, including delivery and customer service.
- To improve and customize our website, mobile application, and services.
- To communicate with you regarding your orders, promotions, and offers.
- To send you marketing communications, unless you opt out. If you do not wish to receive any promotional communication, please SMS "NO OFFERS" to 9450808790.
- To comply with legal obligations and resolve disputes.

### 3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:
- **Service Providers**: Third-party vendors who help us in operating our business (e.g., payment processors, delivery partners) and are required to handle your information in compliance with this Privacy Policy.
- **Legal Obligations**: We may disclose your personal information if required by law, or in response to a valid legal request.

### 4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you wish to have your personal information deleted, please contact us at aloktiwari49@gmail.com

### 5. Your Rights

You have the following rights regarding your personal data:
- **Access**: You can request a copy of the personal data we hold about you.
- **Correction**: You can request that we correct or update your personal information.
- **Deletion**: You can request that we delete your personal information, subject to certain legal obligations.
- **Opt-out of Marketing**: You can opt-out of marketing communications at any time by sending "NO OFFERS" to 9450808790.

### 6. Security

We take the security of your personal information seriously and implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee the security of your information.

### 7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. It is your responsibility to review this Privacy Policy periodically for any changes.

### 8. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

**RamjiShop-Seller Pvt Ltd**  
Swastik Nagar , Palia Chauhara Harringtongunj Ayodhya 224028
Phone: 9450808790  
Email: aloktiwari49@gmail.com